DolfWin Privacy Policy

At DolfWin, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we at DolfWin Casino collect, use, store, and safeguard your information when you visit our website, register for an account, or use any of our gaming and sports betting services. By accessing DolfWin Casino, you agree to the practices described below.

Information We Collect

When you create an account or interact with our platform, we collect several categories of information necessary to provide our services and comply with our licensing obligations under the Anjouan Offshore Financial Authority.

• We collect registration data such as your name, date of birth, email address, phone number, and country of residence when you complete DolfWin register procedures.
• We gather verification documents, including proof of identity and address, to comply with anti-fraud and responsible gambling regulations.
• We record financial details related to DolfWin deposit and DolfWin withdrawal transactions, including payment method information.
• We track your gaming activity, including games played, wagers placed, DolfWin slots and DolfWin live casino sessions, to improve our services and detect irregular behaviour.
• We automatically collect technical data such as IP address, device type, browser, and login timestamps whenever you use DolfWin login or DolfWin casino login features.

How We Use Your Information

Our DolfWin Casino team uses the information we collect for several legitimate purposes, including account management, fraud prevention, and service improvement.

• We use your data to verify your identity and process your DolfWin casino bonus or DolfWin no deposit bonus eligibility.
• We process your payment details to complete deposits and withdrawals securely and efficiently.
• We communicate with you regarding DolfWin promo code offers, DolfWin bonus code updates, DolfWin free spins promotions, and other marketing communications, provided you have opted in.
• We analyse your activity to personalise your experience, including tailored offers from the Dolfwin Club loyalty program.
• We use your data to comply with legal, tax, and regulatory obligations under our Anjouan licence.

Marketing Communications

We at DolfWin may send you promotional material, including seasonal reload offers, DolfWin bonus code details, and free spins notifications via email or SMS. You can withdraw your consent to receive such communications at any time by contacting our support team or using the unsubscribe link in any message we send.

Sharing Your Information

We do not sell your personal data to third parties. However, our DolfWin Casino platform may share information with trusted partners in the following circumstances:

• We share necessary data with payment processors to complete transactions through Visa, Mastercard, Skrill, Neteller, and cryptocurrency providers such as Bitcoin and Ethereum.
• We share data with identity verification providers to confirm your age and identity before granting access to DolfWin casino app features.
• We disclose information to regulatory authorities, including the Anjouan Offshore Financial Authority, when legally required.
• We may share aggregated, non-identifiable data with game providers and analytics partners to improve our slots, live dealer, and sportsbook offerings.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse traffic patterns. When you use DolfWin login or browse our DolfWin app, cookies help us recognise returning players and streamline the DolfWin casino bonus claiming process. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit functionality.

Data Security

We implement industry-standard security measures to protect your personal and financial information from unauthorized access, alteration, or disclosure. Our systems use encryption protocols for sensitive data, including information related to DolfWin deposit and DolfWin withdrawal transactions. Despite these precautions, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and safeguard your DolfWin casino login credentials.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including compliance with regulatory, tax, and anti-money laundering requirements. Once your account is closed and no legal obligation requires retention, we will securely delete or anonymise your data.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to respecting these rights wherever applicable.

• You have the right to request access to the personal information we hold about you.
• You may request correction of inaccurate or incomplete data.
• You can request deletion of your data, subject to our legal and regulatory retention obligations.
• You may object to or restrict certain types of data processing, including marketing communications.
• You have the right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact our support team at [email protected], and we will respond within a reasonable timeframe.

Age Restrictions

Our services are intended exclusively for individuals who meet the legal gambling age in their jurisdiction of residence. We do not knowingly collect data from minors, and if we become aware that a minor has registered an account, we will take immediate steps to close the account and delete the associated data.

Restricted Jurisdictions

We do not offer our services to residents of the Union of Comoros, United Kingdom, France, the Netherlands, the United States, or any jurisdiction deemed prohibited by the Anjouan Offshore Financial Authority. If you access DolfWin Casino from a restricted territory, we reserve the right to suspend your account and decline processing of your personal data for service purposes.

Third-Party Links

Our website may contain links to third-party sites, including payment providers and game developers. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective privacy policies before sharing any personal information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly. Continued use of DolfWin Casino after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please reach out to our support team through live chat, available 24/7, by email at [email protected], or via our contact form. We at DolfWin are always ready to assist you with any privacy-related inquiries.